About Kai&Kashi
I am Susana, the founder of Kai&Kashi.
I started this in one of the hardest seasons of my life. I had just lost my job, gone through a separation, and gotten sick, all at once. The kind of season where everything shifts and you have to decide what to build from what is left.
Cleaning was already familiar ground. I came to Canada at 15 and it was the first job I ever had. When life fell apart, it was the work I came back to. Not because it was easy, but because it was honest. It taught me humility, respect, and what it really means to show up for someone.
Then my family arrived from Venezuela with no English and nothing but determination. I was already here and I had the ground. We built this together, side by side, until we could all stand on our own. That is how Kai&Kashi became what it is. Not a business plan but a family effort.
We show up for people who are going through a lot. The ones dealing with illness, loss, mental health, a move, a fresh start, or just a season that has taken everything out of them. When keeping up with your home feels like too much, that is exactly where we come in.
We meet you where you are at. We follow your instructions, respect your preferences, and adjust to what works for you. If we cannot help with something, we will point you toward someone who can.
We do not take for granted the trust it takes to let someone into your home.
Kai
Our Name
Kai&Kashi comes from Wayuunaiki, the language of the Wayuu people, indigenous to the Guajira Peninsula between Colombia and Venezuela. In Wayuunaiki, Kai is sun and Kashi is moon.
For us, the name was never just a brand choice. It came to me in a dream before it even had meaning, and when the words finally arrived, everything clicked into place.
Choosing a name rooted in our language is our way of saying that who we are and where we come from matters just as much as what we do. Our culture lives at the foundation of this business. It shapes how we show up, how we treat people, and why we do this work.
Sun and moon are two forces that do not compete but complete each other. That balance shapes how our team works, how we show up for the people we serve, and the community we are intentionally building together. We believe that when people feel genuinely supported, that care ripples outward. That is how community actually grows.
Kashi